Hello everyone! Today we would like to tell you that now we ship worldwide by courier so you will get your orders in the blink of an eye. We still ship to some destinations via Correos España. To help you, here are our shipping policies.
GENERAL INFORMATION ABOUT SHIPPING METHODS
The shipments are made by registered mail (Correos España) or by courier (Tipsa, DHL, TNT). Depending on the destination and weight of the product, one or both options will be available. The default option will be the most economical.
The cost of shipments varies according to both the destination and the weight/volume of the product. Therefore, we have divided our designs into three groups according to their weight and volume:
- Light products: combs, boleros, bloomers and brushes cases
- Medium products: headdresses, neck corsets, cinchers and long skirts
- Heavy products: corsets
Delivery times are counted from the time the product is shipped and vary depending on the shipping method and the destination.
If you are not sure about how your order will be shipped, contact us and we will explain it to you!
SHIPPING TO SPAIN
REGISTERED MAIL (Correos España)
Default option for light products. They are shipped as Registered letter and have tracking number. The order arrives at its destination within an estimated 2-6 business days.
**Shipping to Balearic Islands, Canary Islands, Ceuta and Melilla, contact us. These are shipped by Correos España. The shipping cost is higher than the peninsula and arrive within an estimated 15 business days.
Default option for other products. The order arrives at its destination in an estimated time of 48 hours. This service is also available for light products with an extra charge.
PICK UP AT THE ATELIER
In addition to the above options, if you want you can come to our atelier in the center of Madrid during business hours to pick up the order and save the shipping costs. In this case, contact us before making the purchase!
SHIPPING TO EUROPEAN UNION
REGISTERED MAIL (Correos España)
They are shipped as Registered letter and usually have tracking number but some countries such as UK do not offer that code. Delivery within 6-20 business days. This is default option for:
- Light products shipped throughout the EU
- Medium products sent to the Eastern European countries within the EU.
COURIER (DHL OR TNT)
Default option for other products and EU destinations. Delivered within an estimated 1-3 business days. This service is also available for light and medium products at a higher price. If you have questions, ask before you buy and we will help you.
SHIPMENTS TO THE REST OF THE WORLD
They are made by courier, which is faster than registered mail and also in these cases is at a better price. We work with DHL or TNT depending on product and destination. The estimated delivery times are:
- US and Canada: 2-4 business days
- Rest of the world: 3-5 business days
REMOTE ZONES (ONLY FOR INTERNATIONAL SHIPPING BY COURIER)
There are regions of difficult access that require an extra charge and can lengthen delivery times. To find out if your address is between them, you can enter your country and your zip code in this link:
If you live in one of these regions, let us know before placing your order to facilitate the procedures as it is possible that you may want to send by registered mail.
EXTRA CHARGES, DELAYS AND LOSSES OF SHIPMENTS
If the order is delayed more than it should, please contact us before doing anything else so we could find out what is going on and find the best solution.
In times of massive commercial activity (Black Friday, Christmas ...) deliveries may be delayed. Therefore, we will work to give you the best service possible.
Miss Self.Destructive is NOT responsible for losses due to postal services and courier. Shipments are registered so that we can process the relevant claim. If the package does not appear:
- If the product was a sample sale, we can redo it or not depending on availability of materials, but never at the same price since this products are discounted for being samples.
- If the product was unique, we can reproduce it or not depending on the design and availability of materials, but most often we can not redo it.
Buyers are responsible for all shipping address errors and the consequences of such errors.
CUSTOMS AND IMPORT TAXES
Miss Self.Destructive is a small business based in the European Union.
Buyers are responsible for any customs and import taxes that may apply.
We can not determine in which cases customs and import taxes will be applied, nor what the amounts will be, since they vary according to the laws of each country. However, we inform you that corsets are products especially susceptible to additional charges in customs due to their value.
Miss Self.Destructive is NOT not responsible for delays due to customs
Having said that, we would like to take this opportunity to wish you ...